Cloud solution for Retail Chains

Retailbean for Omni Channel Solution

You have a retail chain and planning to go digital with Ecommerce site ?

Build a real omni channel experience
At Retail bean, we are specialists in building an omni channel solution , where you can seamlessly manage your physical store and your eCommerce site from cloud. 

The physical store and the digital channels have found the way to co-exist and work together. Now its very accommodative to have an online presence that business can better understand the complex customer purchasing patterns and customer value.

Online retail has emerged as a viable alternative by which retail businesses can expand its share in the total consumption pie. The omni channel agenda coupled with the pressures of delivering superior customer experience is becoming strategic imperative to stay ahead.

Ecommerce built entirely on top of retailbean

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Ecommerce portal
  • 100% Ecommerce portal built on top of Retailbean- Customised Ecommerce template of your choice.
Manage Products /SKU
  • Comprehensive product management (SKU)
  • Manage stock
  • Manage Web Availability
  • Price management with different tax structure
  • Manage Multiple packaging for managing the SKUs effectively
  • Barcode management
  • New product launch
  • Shipping charges management
Manage customers
  • Detailed customer data management
  • 360 Degree view of customers
Manage Orders
  • Manage orders from Ecommerce portal
  • Approval workflow for order processing
  • Real time view of order flow
  • Sales order processing with different work flows/ approvals
  • Despatch management
  • Delivery management
  • Abandoned orders alerts
  • Easy processing of Abandoned orders
Manage Sales
  • Generate invoice / manage invoice
  • Approval workflow for invoice processing
  • Sales return management
Receivables management
  • General receipt management
  • Receipt reconciliation
  • Debit note
  • Credit note
  • Account Reconciliation
Manage Purchases
  • Supplier management
  • Purchase order management
  • Supplier invoicing
  • Payments to suppliers
  • Purchase return
  • Credit memo
  • Debit memo
  • Payment reconciliation
Manage Inventory
  • Goods Received note (GRN)
  • Material Requisition
  • Material Issue
  • Physical verification
  • Inter warehouse requisition
  • Inter ware house issue
  • Inter warehouse receipt
  • Wastage entry
Payables management
  • Supplier invoicing
  • Payments to suppliers
  • Purchase return
  • Credit memo
  • Debit memo
  • Payment reconciliation
Campaign Management
  • Manage suspect group
  • Campaign Mailer creation
  • Manage campaigns phases
  • Drip emailing - marketing
News letter management
  • Create Newsletter emailer
  • Manage Recipients
  • Execute emailers
Customer Support
  • Customer Support Ticket creation with API
  • Manage support tickets
  • Close case and communicate with customer
  • Sales order dashboard
  • Sales dashboard
  • Store dashboard
  • Customer dashboard
  • Inventory dashboard
  • Receipt dashboard
Control features
  • Territory management
  • Business Alerts management
  • Field Customisation
Role based security
  • User management
  • Roles management
  • Rights management
  • Scheduler
Internal Messaging
  • Internal Messaging
Communication templates
  • Manage communication templates
Advanced features
  • Customer segmentation
  • Slow moving / Fast moving items management
  • Inventory dashboards
  • Receipt Dashboards
  • Business Alerts
Multi store capability
  • Manage multiple stores
  • Store wise product management
  • Store wise inventory
Retail Point of Sales ( POS)
  • Point of sale for each counter
  • Bar code integration in POS counter
  • PoS session closing for users