FAQ

Any organisation or a team with a minimum of 10 members will be apt for Retailbean ™. Teams from different business verticals like, NBFC / Manufactures / Insurance companies / Service industry etc., can really get benefited from Retailbean ™

Retailbean is a comprehensive On-Demand (hosted) CRM solution for Small and Medium Businesses. Retailbean completely runs on a web server infrastructure which will be completely maintained and serviced by Windsonline and customers are relieved from the responsibility of managing additional IT infrastructure.

The data which is being entered in to the Retailbean is 100% safe. By taking care of the industry concerns, Retailbean has been structured in such a way that, each organisation will have their own databases, which will make it safer than Multi tenancy architecture.

Retailbean is available in 2 type of subscription licensing.

  1. SaaS model - where you pay only for the number of users.
  2. Project Basis - If you have a large number of users, Retailbean is also available in project cost basis, where you pay one time volume based fee and pay maintenance fee annually for maintenance and updates.

Yes, Retailbean is been developed specifically for SME segment. Any organisation with minimum of 10 users can start using Retailbean for managing their customers effectively. The biggest advantage is that, the technology which was out of reach of small organisations can now enjoy the benefits at low cost by implementing Retailbean .

Retailbean is built on technology which gives lot of flexibility to customize the product as per the varying business needs of the organisation.

There will be a small annual fee for managing the IT infrastructure used to host the application and database.

You can request for a demo by filling the demo request form which is available in the website, or you can click here to submit your request.

No.You don't have to install anything in your computer. Retailbean is a SaaS based software application, which can be securely accessed through web browser from any computer with an internet connection and a Browser.

Retailbean can be subscribed on pay as you use. You can subscribe to the Retailbean by paying the subscription fee on Monthly/ Quarterly / Half-yearly / Yearly basis.

The minimum subscription is as per the subscribed duration. You can choose to discontinue at any time. However If you wish to cancel during the subscribed duration there would be applicable cancellation charges.

Yes, You will be given access to retrieve your data in standard formats within 30 days of the cancellation of your subscription.